hold case/221 g & refusals/214b, что это значит и что делать

Добрый день, подал документы на визу Л1-а. Получил сообщение hold case/221 g & refusals/214b, что это значит и что делать?
Спасибо

Prishlite skan etogo soobscenia.

Origin: Portal
Case Reason: Hold case/221 G & Refusals/214B
Public Response: Dear Aleksandr,

Thank you for writing to the US Visa Services Desk.

In regard to your query, please note that you have to send all required documents to email address of the Consulate: consulyekat@state.gov.

Please visit our website Apply for a Visa | Global Home if you have any further questions.

Please visit Customer Satisfaction Survey to share feedback on the services we provide.

Sincerely,
US Visa Services Desk

Dear Aleksandr,

Thank you for writing to the US Visa Services Desk.

In regard to your query, please note that you have to send all required documents to email address of the Consulate: consulyekat@state.gov.

Please visit our website Apply for a Visa | Global Home if you have any further questions.

Please visit Customer Satisfaction Survey to share feedback on the services we provide.

Sincerely,
US Visa Services Desk

Eto obscii otvet dlia otkazov 221(g) i 214(b). U vas 221(g), poskol’ku s vizoi L-1 ne byvaet otkaza 214(b). 221(g) oznachaet chto oni jdut ot vas kakoi-to dokument ili vajnoe dokazatel’stvo i ne mogut prodoljit’ process bez nego.
Oni daje konkretiziruiut chto jdut VSE trebuemye dokumenty po emailu.