it’s better to provide link to Google interactive map with additonal navigation options (zoom, move) rather than static map image;
Customer service section:
there are side navigation options in this section, whenever link there is selected the top navigation bar looses color highlight on Customer Service and it becomes unlcear in what section we are. These items still belong to Customer Service, they represent second level in hierarchical navigation;
it could be useful to add drop downs to the top menu so user can see these second level items and navigate to them directly. For now second level navigation exists only in Customer service section but the items there are important (like FAQ) and it would help if they can be easily found (otherwise users might not know that FAQ exists unless they go to Customer service first);