Уважаемые форумчане, прошу покритиковать резюме т.к. уверен, что в нем много нюансов, которые стоит поправить.
Заранее благодарен!
Name XXX
Unified Communications Engineer (Pre-sale, Design, Field )
E-mail xxx@gmail.com
Location Saint Petersburg
Date of birth 00.00.1984
Relocation is possible: US, Canada, Australia, GB
Education
2005 — The Bonch-Bruevich Saint-Petersburg State University of Telecommunications, Telecommunicatios, bachelor
Certificates
2011 — Cisco TelePresence Video Sales Specialist, Cisco
2011 — Cisco TelePresence Video Sales Engineer, Cisco
2010 — Cisco IP Contact Center Express Specialist, Cisco
2010 — Cisco Unity Design Specialist, Cisco
2010 — Cisco Reach Media Communications Specialist, Cisco
2010 — Cisco Unity Support Specialist, Cisco
2009 — CCVP, Cisco
2009 — CCNA Voice, Cisco
2008 — Riverbed Certified Solutions Professional, Riverbed
2008 — Cisco Advanced Wireless Design Specialist, Cisco
2008 — Cisco Express Foundation Design Specialist, Cisco
2008 — CCNA, Cisco
2008 — CCDA, Cisco
Work experience
03.2007 - present , XXX (System Integrations)
Lead Engineer
Functions:
-Pre-Sale Network/VoIP
-Design/Implement/Support Unified Communications solutions based on Cisco equipment
-Customer consulting
Projects:
-Unified Communications deploying into corporate branch infrastructure for a big manufacturing company.
As a result built VoIP network (HQ and branches w/gatekeeper integration) with Unified Communications services - Unified Messaging(includes Cisco Unity, Unity Connection and Unity Express), Auto Attendant, DECT telephony integration.
Role - Design/Field engineer.
-Unified Communications deploying into corporate branch infrastructure for a corporate chain.
As a result built VoIP network (HQ and SRST branches) with Unified Communications services - Unified Messaging(includes Cisco Unity Express), Auto Attendant, DECT telephony integration.
Role - Design/Field engineer.
-Deploying IP network for UC projects
As a result built IP network based on Cisco Catalysts 2960/3750/4500 series with QoS implementation.
Role - Design/Field engineer.
-Post implementation Unified Communications technical support and optimizations.
Role - Support Engineer
-Participation in Advanced Unified Communications Specialization company certification.
As a result built demonstration lab based on specialization conditions(Cisco Unified Communications Manager, IP Contact Center, MeetingPlace Express and Unified Presence servers)
Role - Field Engineer
Customer Response Solution based on Cisco Unified Contact Center Express
As a result a designed and built redundant contact center solution is integrated into the existing UC infrustructure with Agent based services, IVR and reporting
Role: Design/Implementation
Corporate Collaboration Solution based on Cisco “Tandberg” video communications w/integration to Unified Communications.
As a result the solution is designed and now it is in the implementation stage. This solution allows staff to collaborate using the advantages of the high quality video and audio both inside and outside the corporate network with the compliance of the security criteria. This solution is integrated into the unified communications environment.
Role: Design/Implementation
Redundand LongDistance Toll-Free VOIP Network
As a result designed and built solution is based on the redundand Cisco IOS Gatekeeper VoIP network with Cisco UCM and Voice Gateways endpoints which provides toll-free calls through corporate infrastructure in the regions.
Role: Design/Implementation/Support
Unified Communications deploying into company infrastructure .
As a result VoIP network with Unified Communications services(Unified Messaging and Auto Attendant(includes Cisco Unity Connection) and video calls) is designed and built.
Role - Design/Implementation
11.2006 - 03.2007 , XXX (Internet Service Provider)
Head of IP Network Division
Functions:
-IP Network Design
-Support for existing IP network and office VoIP
-Research, testing and implement of new equipment into exist IP network
-Stuff education
Projects:
-Deploying Home IP Network
As a result built wide IP network for Home Users
Role - Design/Field/Support
-Network monitoring implementation
As a result all IP network was included into monitoring system
11.2002 - 11.2006 , XXX (Internet Service Provider)
Deputy Head of IP Network Division
Functions:
-IP Network Design
-Support for existing IP network
-Research, testing and implement of new equipment into exist IP network
-Stuff education
-Development of procedures for client connection and interaction between the departments themselves.
Projects:
-Core design and Implementation of IP Network
-DSL network design and Implement
-Deploying Home of IP Network
As a result built wide IP network for Home Users
Role - Design/Field/Support
-Network monitoring implementation
As a result all IP network was included into monitoring system
05.2002 - 09.2002 , XXX (Computer Club)
System Administrator
-Maintenance of computer network;
-Timely updating of software;
-Working with clients.
Additional information
Nationality:
Russia
Work permit in:
Russia
Languages
Native Language — Russian
English, fluent
Core skills
Extensive work experience of uninterrupted production networks maintenance.
Proper project task management methodology.
Solid technology and solution design knowledge.
In-depth expertise and practice in design, installation, configuration, analyses,
optimization, administration and troubleshooting of UC infrastructure.
Proven ability to solve technical support problems and work with customers through
difficult processes.
Successful experience of interactive work with customers, vendors and all levels of
management.
Extensive knowledge of industry hardware to meet customer requirements and ability to work quickly using all available technical resources.
Excellent planning and problem solving skills.
Effective work both independently and in a team.
Analytical mind-set.
Customer-focused, results-oriented and collaborative leader with ability to interface
across multiple departments for cost-effective management of high-level projects.
Good communication skills, including strong presentation and writing abilities.
TECHNOLOGY
Solid knowledge and experience in a Cisco Collaboration solutions (versions 4 through 9.0) design and implementation: CUCM, CUCM BE and CUCM Express, H.323 Gatekeepers, Unified Messaging(Unity, Unity Connection, Unity Express), Customer Response Solution (Unified Contact Center Express, Unity Express), Web conferencing (MeetingPlace, MeetingPlace Express, WebEx), Cisco TelePresence Solutions.
Knowledge and experience of switching technology:
Module Catalyst Systems, STP technology (RSTP, MSTP), FHRP protocols (HSRP, GLBP etc), Port Channeling, Trunking , VTP
Ethernet and Frame Relay technology
WAN/LAN/WLAN QoS technology
Experience in configuring Policy Based Routing (PBR), NAT, Static Routing
Experience in configuring dynamic Routing Protocols (RIP, EIGRP, OSPF, BGP)
Experience in configuring Firewall (IOS, ASA)
Skills of virtualization on VMware ESXi, Workstation
Skills of Microsoft Windows Server administration
Experience in document workflow, project document writing
